Customer Survey

BECAUSE WE CARE!

THE PLUMBER is always interested in hearing from our past customers on how well we did meeting their plumbing service needs. Please take a moment to fill out the below customer survey form so we can know how we did. Whether you were a commercial plumbing customer or a residential one, THE PLUMBER would love your feedback!

First Name
Last Name
Email
Were we clean?
Were we courteous?
Were we on time?
Were you satisfied?
If you answered no to any of the above, please explain
Did you obtain estimates prior to having the work performed?
Was our estimate provided in a timely manner?
Was our estimate clear and precise?
What was the most compelling reason you chose THE PLUMBER?
Was the person who scheduled your work helpful & courteous?
Was your appointment scheduled in an acceptable time-frame?
Did the technician/installation crew arrive when expected?
Was the technician/installation crew friendly & courteous?
Was the technician/installation crew professional and knowledgeable?
Was the technician/installation crew clean and respectful of your property?
Did the technician/installation crew wear shoe protectors?
Did the technician/installation crew use drop cloths?
Were you provided with a price prior to having the work performed?
Did you feel the cost of the work was...
Overall how would you rate the service provided by THE PLUMBER?
Would you refer THE PLUMBER to your friends or family?
How did you hear about us?
If someone referred you, please share their name so we can thank them!